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5.0
61 Reviews
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0800 193 4320 or 07868 650716
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info@glowelectricheat.com
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Union Building, 51-59 Rose Lane, Norwich, NR1 1BY View on map
Opening Hours
Today - 08:30–17:30
- Monday 08:30–17:30
- Tuesday 08:30–17:30
- Wednesday 08:30–17:30
- Thursday 08:30–17:30
- Friday 08:30–17:30
- Saturday 09:00–13:00
- Sunday - Closed
About
GLOW supplies and installs high quality electric heating systems, electric radiators, and instant hot water systems. We cover the whole of the UK, and offer either home or online surveys.
Our German manufactured, electric heaters and radiators, come with a 30 year guarantee (Longest in the UK) and can be controlled via wifi /apps. Our SUNAMP instant hot water system (Aquafficient) has won multiple awards, and come with a 10 year guarantee. We also offer pressurised unvented hot water tanks from Norway that have 25 year warranties
We remove old storage heaters, gas/oil/LPG boilers/Immersion tanks/ radiators and dispose of all waste materials.
We're be happy to chat with you anytime on the phone and offer free advice and we will tailor our systems to your exact requirements.
PLEASE NOTE - We do not sell on the day (and we don't pay commissions to salesmen) We are engineers and we offer free advice and free quotes
What we do
Heating contractors
More Services
- electric heating
My work
Customer reviews
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5.0
61 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Recommended
Recommended
by 100% of customers
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Endorsem*nt Reference - Good professional service
Customer Service
Quality
Value
After enquiry about electric heaters I was contacted and an appointment made for a survey and quote. The Salesperson arrived - COVID-19 guidelines followed at all times. I got clear concise information about the heaters and a quite initially for 5 ( I think) at that time it was more than I wanted to pay so had a requote for 3 heaters. I decided to go ahead. Deposit paid. Kept informed regularly about progress and given an installation date. Two installers very professional, friendly and left my house clean and tidy. Contacted after installation to check all ok. Excellent customer service. When ready will definitely have the company back to install 2 more heaters.
Mawford, Endorsem*nt Reference Posted on 12/11/2020 , work completed 26/08/2020
Recommended
The trader replied (on 18/11/2020)
Dear Cheryl, Thank you for your kind reply, and the comment of "Excellent Professional service" We really do appreciate that you've taken the time to write this review for which? and we are very happy that we could help you. I am very pleased to hear that both our salesperson and our engineers were following COVID-19 guidelines and keeping us all safe - this is drilled into everyone at GLOW and is of the utmost importance as our clients are in general, of an older demographic age group. I will let our engineers know that they were "very professional, friendly and left my house clean and tidy" and thank you for this comment, as it is really important to us to know that this happening. We train our engineers to treat our clients homes like their own homes and so we are pleased to hear that this was the case. When you are ready for the next 2 heaters, we will be happy to assist you, and endeavour to deliver the same excellent customer service. Warm regards GLOW Electric Heat
Endorsem*nt Reference - Go With Glow
Customer Service
Quality
Value
The work carried out was to a high standard. All old heaters and debris were removed by the fitters who were polite and helpful throughout the fitting.
Mrs J Robinson, Endorsem*nt Reference Posted on 12/11/2020 , work completed 22/05/2020
Recommended
The trader replied (on 18/11/2020)
Dear Mrs Robinson, Thank you for your kind reply, and reference "Go with Glow" "reference. We really do appreciate that you've taken the time to write this review for which? and we are really happy that we could help you. It was great to hear that you thought that "the work carried out was to a high standard" and that "all old heaters and debris were removed by the fitters who were polite and helpful throughout" We do fully support and train our engineers and also incentivise them to ensure that our customers receive, the very best customer experience, so I will pass this on and praise to our engineers for their efforts. If you have additional needs in the future in regard to electric heating and hot water systems, we'd be most happy to help out again. Warm regards, GLOW Electric Heat
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Have a question?
029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.
Have a question?
029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.
